Family Cards

Family cards

You can link multiple family cards all on one device. You’ll have access to family members digital library cards, checkouts, holds, and fines.

Family cards are recommended for:

  • Parents with minor children.
  • Adults managing their parents library needs.
  • Family types with dependents.

Family cards are not recommended for independent adult patrons.

Linking cards

We recommend opting to stay logged into the app when you sign in with your primary library card. Logging out of the app can result in cards being unlinked.
If you have trouble linking cards, contact your home library.

  1. Sign in with your primary card. This is the card of the family member who will be managing all other accounts.
  2. Check the box for Keep me logged in on the sign in page.
  3. Select My Account from the home screen.
  4. Select Linked Accounts from the menu options.
  5. Select +Add.
  6. Scan or manually enter your family member’s library card barcode number and PIN.
  7. Select Link.
  8. Repeat steps 3-7 to add multiple cards.
Select Add to link a card
Enter linked barcode and PIN

Digital library cards

View and use your family’s digital library cards at any SWAN library.

  1. On the home screen, select My Barcode.
  2. Swipe up or down to view your linked cards.
Select My Barcode on the home screen
Swipe up to view linked cards

Checkouts

Just like your individual card, you’ll be able to renew eligible items for each linked card.

  1. Select My Account from the home screen.
  2. Select Checkouts from the menu options.
  3. You’ll see all checkouts listed here.
  4. See the mobile app Checkouts section to learn about managing renewals and checkout history.
Primary card and linked card checkouts

Holds

You can cancel, suspend, and change the pickup location for holds on each linked card. You can also check hold statuses.

  1. Select My Account from the home screen.
  2. Select Holds from the menu options.
  3. You’ll see all holds listed here.
  4. See the mobile app Holds section to learn about managing hold options.
Primary card and linked card holds

Fines

View and pay fines for all of your linked cards in one place.

  1. Select My Account from the home screen.
  2. Select Fines from the menu options.
  3. You’ll see all fines listed here.
  4. See the mobile app Fines section to learn about paying fines.
Primary card and linked card fines