Closed
PROBLEM DESCRIPTION:
Sometimes in Workflows, customers will encounter a database error when trying to discharge an item. Although this is more often than not a result of there being issues with bill counters - sometimes this database error is due to transit records. This issue requires maintenance to be performed on the SirsiDynix Symphony server by SirsiDynix Customer Support.
SOLUTION DETAILS:
Submit a SWAN support ticket and we will work with SirsiDynix to resolve the issue.
Reference: https://support.sirsidynix.com/kb/162916
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