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MobileCirc Outage / Errors When Logging In

Closed

When attempting to login to MobileCirc, library staff may see one or both of the following errors when attempting to log into MobileCirc:

  • Policy USEFOR of type /policy/catalogEntryID does not exist.
  • Policy BIRTHDATE of type /policy/catalogEntryID does not exist.

We are working with SirsiDynix to resolve this issue.

 

 

Updates

Date Description

The MobileCirc outage has been resolved. The issue stemmed from a global version upgrade of the MobileCirc platform that resulted in an unforeseen bug. SirsiDynix has rolled back the upgrade and will work to resolve these bugs before re-release of the new version. In the meantime, MobileCirc is once again available and logs in as expected.

SirsiDynix News Posting:
https://support.sirsidynix.com/alert/88002