eRC (eResource Central) collections in Enterprise are not syncing properly after a recent update. We have posted an Enterprise banner instructing patrons to visit their library website to access eBooks directly through the eBook vendor website.
Currently, you will see collections and items that your library doesn't subscribe to, and for some vendors your patrons may not be able to log in to access items you do subscribe to. SirsiDynix is working to resolve the issue, which affects all of their customers using eRC. We will continue to update this known issue as we know more.
Updates
| Date | Description |
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The issue has been resolved. The eRC sync is complete and collections are correct in Enterprise. |
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SirsiDynix has resolved the eRC issue, but we have to run a full sync of every library's collections to restore your correct eRC collection indexes. We will update the membership when all reindexes are complete. This can take several hours. You may see that your individual library's collections are now correct. |
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