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*RESOLVED* *NEW UPDATE* Unable to log in

Closed

BlueCloud Analytics shows the following error when trying to log in:

Error in login (Current user has no accessible project, or lacks privilege 'WebUser'. Please contact the Administrator.)

We have opened a case with SirsiDynix and will update the known issue as soon as we have more information.  If you are able to log in or see a different message, please open a help desk ticket.

Updates

Date Description

Reports that had failed to run yesterday (Wednesday) morning should have all run as of now

BCA appears to now be working, you can log in and run reports. We are waiting to hear from SirsiDynix about previously scheduled reports that didn't run.

Issue created