Closed
When attempting to use the SWAN Mobile App on any device (Android or iOS) on any network, users are reporting the following errors:
- When logging in: "Sorry there is a problem communicating with the catalog server at the moment."
- When searching: "Could not connect to catalog provider."
We've escalated the issue to SirsiDynix for further investigation and will post any updates to this Known Issue.
Updates
| Date | Description |
|---|---|
SirsiDynix was able to resolve issues with the BLUEcloud services late last night. You should be able to access all services and receive your regularly scheduled BLUEcloud Analytics reports this morning. Please let us know if you continue to encounter any errors. Thank you. |
|
Issue created |