Closed
SirsiDynix is reporting intermittent outages of their BLUEcloud server host this morning, affecting access to many of SWAN's BLUEcloud products. The following services may be inaccessible while SirsiDynix investigates this issue:
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BLUEcloud Analytics
- Delivery of scheduled BLUEcloud Analytics reports
- BLUEcloud Acquisitions
- BLUEcloud Circulation
- BLUEcloud Cataloging
- BLUEcloud Mobile App (patron-facing)
- BLUEcloud Mobile Staff (aka BLUEcloud MobileCirc)
- BLUEcloud Central Management
- Workflows credit card payment services
This outage does not affect access to WorkFlows, or Aspen.
We'll update this post with any additional information as it becomes available.
Updates
| Date | Description |
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SirsiDynix has restored services |
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SirsiDynix notes: The shutdown of software/servers in NOAM continues. Infrastructure response times are slow due to the storage array issue, causing some slowness in our ability to shut down - however we are progressing. |
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Issue created |