Closed
SMS overdues were inadvertently sent to patrons who have material that are not yet overdue. This was due to a misconfiguration in the overdue notice report that has been corrected. We apologize for the error.
Updates
| Date | Description |
|---|---|
The message wording Unique will use, "You may have received an overdue notice in error. Please check your account to verify due dates. We apologize for the inconvenience." |
|
Unique will be sending out follow-up messages to those patrons shortly. |
|
Issue created |