The Aspen catalog and SWAN Libraries+ app are currently down. We have alerted ByWater to the issue and they are investigating. We will update this issue as we have more information.
Updates
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Thank you for your patience while ByWater was searching for the cause. ByWater reported they resolved the issue that was causing extreme slowness and timeouts in Aspen and the LiDA SWAN Libraries+ app. We have confirmed the catalog is now stable and the issue appears to be resolved. Please open a ticket if you continue to experience any issues. |
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The catalog is still experiencing extreme slowness and timeouts. We are in contact with our support vendor, ByWater Solutions, but they have not yet found the cause of these issues. |
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ByWater continues to investigate the issue. The Aspen catalog and LiDA SWAN Libraries+ app may load for you, but we are still experiencing extreme slowness and timeouts. We will continue to update this issue as we have more information. |
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Issue created
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