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App is down

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The SWAN Libraries + app and the Aspen LiDA app are both down and display a server connection error. We've reported this to our support and hosting provider.

Updates

Date Description

Access to the Aspen LiDA app is restored. If you have any issues with the app or catalog, please open a ticket.

Our support and hosting provider is implementing Cloudflare on our Aspen production server, which they believe will solve our loss of access to the apps 

This solution will affect both the web catalog, Aspen Discovery, and the Aspen LiDA app. If your library or patrons are reporting that they are unable to access the web catalog, please immediately put in a ticket and provide the IP address if possible.

Issue created