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Unable to log into the catalog

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We've received reports that users are unable to log into the catalog. We're currently investigating.

Updates

Date Description

Our support vendor has made additional updates to our server. Please let us know if you experience any issues logging in or related to using Overdrive, Hoopla, and other e-resources or loading checkouts.

We just experienced a brief five minute period of issues logging in. Log in access is restored. However, you may notice issues loading checkouts in My Account.

Our support vendor has implemented additional measures to combat the DDoS attack we've been experiencing. Currently, you're able to log into the catalog, but we may continue to experience ongoing periods of log in issues lasting a few minutes.

Log in issues have resumed, we're again working with our support vendor to block bot traffic.

Our support vendor has made additional updates to our server, and you can now log into the catalog. 

We're again seeing issues logging into the catalog.

You should now be able to access the catalog again, and we're further investigating into the cause.

We are again experiencing a DDoS attack affecting the ability to log in to the catalog.

Log in access has been restored. 

We are experiencing a variation of a DDoS attack and are working to restore access.

We are again seeing log in errors in the catalog.

You can now log into the catalog. Our support vendor is further investigating the cause of the log in errors.

Issue created