Skip to main content
Main Content

RESOLVED - Issue with Hoopla in the catalog

Closed

We have received reports that there is an issue checking out Hoopla titles from the catalog and that current, checked out Hoopla titles are not showing in My Account. We have reported the issue with our support vendor. Patrons are still able to use the Hoopla app for checkouts, they just cannot be accessed from the Aspen library catalog or SWAN+ app at this time.

Updates

Date Description

The issue is now resolved and patrons are able to check out Hoopla titles from the catalog. My Account checkouts for Hoopla have also been synced and are now displaying correctly.

Issue created