SWAN Discussion: Supporting Patrons with E-Content - Strategies and Solutions

Led my members of SWAN's User Experience team and designed for staff who assist patrons with e-content, this discussion explores the complexities of databases, e-books, and other digital platforms. Participants will share strategies for managing multiple vendors and apps, addressing common access problems, and helping patrons move confidently through the fragmented e-resource landscape.This is a one-time discussion, not a presentation or training event, and as such it will not be recorded.