Holiday schedule
SWAN will be closed the following days: Tuesday, December 24th Wednesday, December 25th Tuesday, December 31 Wednesday, January 1 RAILS and RAILS Delivery are also closed those 4 days. SWAN will have limited staff on the days we are open between December 20th and January 2nd. We will be back to our normal schedule and staffing starting Monday, January 6th.
Planned OCLC Maintenance 12/20-12/21
OCLC has planned maintenance that will impact access to various products and services including: Connexion, CONTENTdm, FirstSearch, WorldCat Discovery, WorldCat.org, WorldShare Indexing, WorldShare Interlibrary Loan, WorldShare Record Manager, and WorldShare Reports. The unavailability will be for approximately six hours during this maintenance window beginning Friday night, 12/20 until mid-day...
Oak Brook Public Library closed! Quarterly Meeting today online only
Due to a power outage at the Oak Brook Public Library, the December 5th SWAN Quarterly meeting will be held online only. Oak Brook Public Library is currently closed and there will be no in-person meeting. Register on Zoom prior to the meeting.
Aspen 24.11 Release
The Aspen 24.11 release is live. This release includes: Improvements for masquerade mode Library staff can now resume working on your current page when starting and ending masquerade mode. For example, if you start masquerade mode from a search results page to place a hold, you will stay on your search results instead of being directed to the My Account page. This was a request from our Discovery...
Details of Aspen Performance Issues
Over the past week, we have experienced performance issues and downtime of our Aspen catalogs: All catalogs and the app, accessed from anywhere, were extremely slow or down from 11/13 through 11/14 A small handful of libraries have reported they cannot access the catalog or app within their library networks If your library is unable to access the catalog from your library network, please contact...
New format order in Aspen
The Aspen catalog will now display a new order for formats within grouped records. Previously, formats were listed alphabetically. This change should be especially noticeable for books, where you will now see physical book formats above eBook formats. You can see the format order in our updated grouped works documentation, or check in out in your catalog! A big thanks to our Discovery & User...
Weeklies 2025
The Weeklies 2025 list has been posted to the support site. The serial controls can be transferred to the new records once 2024 issues are no longer expected, or new controls can be created in the 2025 records. See Transferring a Control Record. Quick reminders: Do not attach Crain’s Book of Lists to Crain’s Chicago Business serial record. Crain’s Book of Lists also gets a new monographic record...
2024 October Quarterly Billing is Available
The October 2024 (July-September) Quarterly Billing is complete, and the invoices and checks will be mailed shortly. Documentation is available to help guide member library staff through the Billing Summary workbook as well as the detail statement reports folder accessible in BlueCloud Analytics Shared Reports. Library Directors have been provided with BCA login credentials. If you are a Director...
Postponed: Web Services 6.4.2 Upgrade 10/31/24 @ 11pm
Update 10/28/24 2PM: After careful consideration, we've decided to postpone this update for the time being. We will update when an alternative date has been chosen via SWANcom and an updated news post. To re-iterate, there will be no downtime. The 6.4.2 update will not be taking place. Original Update 10/16/24 2:23PM: SirsiDynix has scheduled an upgrade of our Symphony Web Services after-hours on...
Aspen 24.10 Release
The 24.10 release of Aspen is live. This release includes: Improved date display for OpenArchives The dates display for OpenArchives results can be updated for a friendlier display. This is a setting that SWAN will enable for libraries using the OpenArchives integration, and you should see the update tomorrow. Additional sort options in the app for Checked Out Titles The SWAN Libraries + app now...
Complete: Aspen server upgrade
Update 10/11/24 3:40 PM: Aspen is now processing Symphony exports successfully, and slowness issues have been resolved. If you see any additional issues, please open a ticket. Update 10/11/24 8:00 AM: We're seeing issues with Aspen processing Symphony exports, so any changes to items or bibliographic records will not appear in Aspen until these issues are resolved. Update 10/10/24 7:00 PM: The...
Planned BC Analytics maintenance Thursday 10/3 at 4:00pm
SirsiDynix will be performing maintenance on our BlueCloud Analytics server today at 4:00pm. BlueCloud Analytics will be unavailable during this time and it is expected to last 30 minutes.
Working groups self-nominations now open
Do you want to get involved in a SWAN working group? Self-nominations are now open! Working group members complete special projects and assist SWAN staff in decision-making. Working groups require a commitment of at least one year. Learn more about each group and sign up: Circulation Working Group - Self-nominations due October 21, election October 22-November 11th Cataloging Working Group - No...
Aspen 24.09 Release
The 24.09 release of Aspen is live. This release includes bug fixes and the following enhancements: Custom sort order for formats in grouped works Currently, the formats within a grouped work start with "Book", then list additional formats alphabetically. We now have the ability to sort formats within a grouped work in any order. At the next Discovery and User Experience Advisory meeting, the...
Planned OCLC Maintenance
Access to OCLC services may be affected through Saturday morning, 9/14/2024 System maintenance is scheduled to start at Sep-13-2024 23:00 Central Time through Sep-14-2024 11:00 Central Time affecting the following services: CONTENTdm, EZproxy (hosted), FirstSearch, ILLiad, Tipasa, WorldShare Acquisitions, WorldShare Circulation, WorldShare Collection Manager, WorldShare Interlibrary Loan...
Update: Aspen downtime Tuesday, September 10th
Update 9/11/24 10:20AM: We have been informed the server migration was unsuccessful. We are still awaiting a fix for our ILS export processing issues, so you will continue to see incorrect item statuses in Aspen. Update 9/11/24 9:05AM: Following the server migration, Aspen is not processing item status and record changes from Symphony. We are in touch with ByWater solutions to address this issue...
Item Category 6
We are excited to announce a new item category for item records in WorkFlows! Item Category 6 can now be used to designate languages other than English. Several foreign language options have been populated in this category, and you can begin assigning them immediately. Like all item categories, Item Category 6 does not impact circulation or hold rules in any way. It also does not display in the...
OpenAthens Links Available
Are you using the best links for your electronic resources? SWAN will help you make sure your patrons are using OpenAthens to authenticate. OpenAthens is a complete, secure solution protecting patron privacy by not releasing any personally identifiable information (PII). Over the course of the next year, libraries will be broken into 12 groups. At the end of each month, new tabs will be added to...
*Concluded Successfully* Scheduled Maintenance -- Rebuild Headings and Text Database Indexes Sunday, 9/1
--Updated 9/3/24-- Scheduled maintenance on the Symphony ILS has completed and regularly scheduled reports have caught up and concluded successfully. You may now resume normal functions and WorkFlows usage. If you encounter any issues or have additional questions please open a help ticket by sending an email to the SWAN ticketing system. --Updated 9/1/24-- We will be rebuilding our indexes over...
New menu link in Aspen and LiDA
We have added a new menu link in Aspen and LiDA - Online Resources. The Online Resources link is intended to direct patrons to your library database page. Many online resources are not discoverable in Aspen/LiDA, and this is meant to be a quick way to get patrons to your list of electronic content. Each library has had a link added, if you wish to remove or edit, you may do so. Instructions for...
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