Closed
We’re currently investigating notices of a widespread network/VPN outage across our libraries. This appears to be part of a larger outage, either with the Microsoft Azure platform which hosts our server environment or with a major internet service provider.
As of 12pm, the outage appears to have subsided, lasting only a few minutes. Most libraries have been able to reconnect. If your library is still down, please let us know by emailing the SWAN ticketing system.
Updates
| Date | Description |
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No further outages were experienced. We believe the issue was relating to a local ISP routing issue as not all libraries were impacted and SWAN servers remained online/accessible for those where the VPN was up. |
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