SWAN supports EBSCO packages available through the Illinois State Library and RAILS.
EBSCO package from the Illinois State Library
The EBSCO package is provided by the state library to all Illinoisans. The state library has selected EBSCO to provide these resources at no cost to the library. The database links already reflect OpenAthens as the primary method for remote authentication. There is nothing additional that needs to be done. To access, please download the spreadsheet and select the tab for your library. In addition, there is a PDF that contains the list of EBSCO databases and brief descriptions that can be downloaded and used for your library website.
Your library may have supplemental EBSCO databases available. Please see your library website.
EBSCO Flagship Package
Subscription period is from 07/01 - 06/30. RAILS has an exclusive package and pricing available to its members. The EBSCO Flagship Package includes Novelist Plus, ConsumerReports.org, and your choice of 6 additional resources. RAILS will handle all orders for EBSCO including renewals. Information can be found on the RAILS Deals & Discounts page.
Submit a ticket if you have questions about the Flagship Package, including database links.
Individual EBSCO Databases
Subscription period is from 07/01 - 06/30. If you wish to purchase additional databases with the EBSCO Flagship Package, or stand-alone EBSCO databases, please see the list of available resources and pricing on the RAILS Deals & Discounts page. RAILS will handle all EBCO orders including renewals.
Explora is an EBSCOhost interface for K-12 schools and public libraries. Explora is designed to better assist students and provide a more intuitive search experience for public library patrons.
Each version of Explora features a unique landing page. All versions also feature an attractive, user-friendly design. A single search box helps simplify the search process. Easy-to-browse categories are organized by popular topics, and topic overviews provide users with a starting point for research.
SWAN in collaboration with the E-Resource Working Group have selected a number of databases available from the Illinois statewide package as default databases to be searched. If your library already has Explora profiles, your list of databases searched may look different. The profiles created by the E-Resource Working Group are merely a starting point. Further customizations can be made.
EBSCOadmin allows library administrators to control the look and functionality of their EBSCO interfaces. This is also where statistics for EBSCO databases can be requested and downloaded. If you do not have credentials or your credentials have expired, please submit a ticket.
EBSCO Connect
EBSCO Connect is a one-stop website to help you get the most out of your EBSCO experience. Some of the things available in EBSCO Connect:
Case management
Online training
Product tutorials
Search box builder
Alerts
Promotional resources
EBSCO Connect credentials are different than EBSCOadmin. To request new credentials for EBSCO Connect, fill out the form Request Your EBSCO Connect Account. You will need to find and select your library under Find your Institution.
Once you have an EBSCO Connect account, you can request to be emailed monthly statistics for the following products:
SWAN has compiled marketing graphics to share SWAN-supported services with your patrons.
Who to contact for EBSCO-related issues
Start Here
This guide outlines common support scenarios, but it may not cover every situation. When in doubt, members can always contact SWAN for assistance—the team will ensure the issue is handled or directed appropriately.
Issue Type
Primary Contact
Secondary Contact
Database Access & Authentication
Database access problems (EBSCO databases or databases purchased through EBSCO)