Holds

Learn how to place holds and manage them from your account.

Place a hold

  1. Sign in to the catalog.
  2. Perform a search and find what you would like to request.
  3. Find the format and language you would like, and click Place Hold.
    basic hold.

This will place a hold on the item and the edition that will get to you the soonest.

Tip: If you are using another library’s catalog, you may not get your items as quickly. Always use the catalog for the library that matches your library card to get items the fastest – you can always select another library for pickup!

Place a hold on a specific edition

If you have a specific edition you would like, you can pick the edition you want – it may just take a little longer.

  1. After you search, click Show Editions.
  2. Click Place Hold on the edition you would like.
screen image of a search result in the catalog with options to view different editions of a title

Manage your holds

Sign in and go to Titles On Hold to view all of your holds. You will see all of your holds, both for physical items and downloads.

  • Holds Ready For Pickup are waiting for you to download or pickup at the library.
  • Pending Holds are not yet available. These may have a status of:
    • Placed: You are in line and you will receive a copy when one is available.
    • In Transit: A copy is currently in transit between libraries and should be available to you soon.
    • Suspended: You have frozen this hold.
  • Pickup Location tells you where to pick up a hold.
  • Position tells you what number you are in line for this title – if its a big number, don’t be discouraged! Often there are many items to fill your hold.

Change your pickup location

For pending holds, you can change where you want to pick up the item. If the hold is ready for pickup, you can’t change the pickup location.

  1. Click Change Pickup Loc. next to the hold.
  2. Select the library you want from the menu.
  3. Click Change Location.

Cancel a hold

If you don’t want a hold, you can cancel it.

  1. Click Cancel Hold next to any hold.
  2. You will be prompted “Are you sure you want to cancel this hold?”.
  3. Click Confirm Cancel Hold.

Freeze a hold

If you can’t get to the library or have too many items, you can freeze a hold. This will save your place in line.

  1. Click Freeze Hold next to a pending hold.
  2. Enter the date you want your hold thawed – this is when you will be back in line for the title.
  3. Click Freeze Hold.

Unfreeze a hold

If you want to immediately make a hold active again, click Unfreeze Hold.